Automating CX: The Path to 5 Star Customer Experience
![Automating CX Webinar Series](/wp-content/uploads/Webinar-series-AutomatingCX.jpg)
Order to Cash: Improve efficiencies from receiving purchase orders to realizing payments
A Case Study on Navigating Post-M&A Integration for Effortless Order to Cash.
The first episode in our Customer Experience webinar series, we sit down with Jitterbit’s COO Jeremy Parker to learn how he crafted and implemented a scalable integration strategy combining multiple disparate CRM and ERP systems to automate the order to cash process, while improving employee morale and customer engagement in the process. The results?
- A 10x bump in employee satisfaction
- 75% decrease in invoicing time
- Improvement in DSOs
![](https://play.vidyard.com/FmPnpuEaFDQJ7m4DNdzAJx.jpg)
Upcoming Episodes
Delivering a wow-worthy experience demands a 360-view of your customers. The Automating CX webinar series is dedicated to understanding the crucial role of integration in creating a comprehensive view of your customer base.
![Accordion Carousel Image](/wp-content/uploads/webinar-ph-768x410-1.png)
Episode 2
Lead to Order: Automate lead and opportunity management.
Coming Soon
Episode 3
Order to Fulfillment: Process and deliver customer orders quickly and correctly every time.
Coming Soon
Episode 4
Customer Service & Support: Synchronize customer data to quickly and accurately respond to issues.
Coming Soon
Related Resources
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What is an ESB, and What Is Its Role in Modern Data Integration?
An Enterprise Service Bus, or ESB, is a software architecture for integrating business applications. Learn more about ESBs and integration alternatives.
![Accelerate Your Ecommerce Business Through Integration & Automation](/wp-content/uploads/blog-Ecommerce-Integration-featured-1560x740-1-768x364.jpg)
Accelerate Your Ecommerce Business Through Integration & Automation
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![Improve the Customer Experience and Increase Efficiency in Commerce with iPaaS](/wp-content/uploads/wp-ERP-Ecommerce-Integration-01-768x364.jpg)
Improve the Customer Experience and Increase Efficiency in Commerce with iPaaS
Integration between your ERP system and front-end commerce platform automates data transfers between the two to ensure the synchronization of inventory levels, order updates, and shipping information.